FAQ
Answers to common questions about renting a car in Dubai with Brook Drive: documents, delivery, payment, fuel and fines.
I would like to rent a car at Dubai Airport
Can I rent a car without a credit card or a deposit?
Can I rent a car without a deposit and credit card?
What are the steps for renting a car?
- Choose your preferred rental dates. We recommend booking at least 2 weeks in advance to ensure vehicle availability.
- Contact our manager via any of these convenient options: WhatsApp, Telegram, phone call, or request a callback.
- Our manager will contact you to confirm your booking, process the paperwork, discuss additional options, and arrange payment.
- On the rental day, simply sign the contract and collect your vehicle keys.
What are the terms of fueling the car?
At the start of your car rental period, you will receive the vehicle with a full tank of fuel. At the end of the rental period, you must return the vehicle with a full tank as well. If you fail to do so, you will be charged for the missing fuel at a rate of 5 AED (UAE Dirhams) per liter.
We recommend refueling the vehicle before returning it to the rental location. This will help you avoid any additional charges.
How do I pay for parking in Dubai?
Dubai has 11 parking zones with different rates. You can pay through the RTA Dubai or Dubai Drive apps, parking terminals, SMS (7275) or WhatsApp (+971588009090). For SMS and WhatsApp payments, send «vehicle number [space] city code hours». SMS includes a 0.30 AED service charge. Parking violations result in fines from 100 AED ($27) to 1000 AED ($270).
How much does it cost to rent a luxury car in Dubai?
Can I drive from Dubai to Abu Dhabi in a rental car?
Yes, you can drive a rental car from Dubai to Abu Dhabi. We do not restrict travel between emirates in the UAE.
The distance from Dubai to Abu Dhabi is 130 kilometers (80 miles) one way, making a round trip of 260 kilometers (160 miles), so
please be sure to include this mileage in your itinerary to avoid exceeding the mileage limit on your rental agreement.
Can you provide a car for a photo session?
Can you provide a car for a wedding or other event?
May I rent a car with a driver?
How can I get help if I have problems with my rental car?
You need to contact our support team. We are on the line 24/7 and will tell you what to do.
The cars undergo regular technical control, and malfunction is excluded.
If there is an road accident, you are not allowed to leave the place of the accident until the traffic police will have completed the registration.
What are the conditions for booking cancelation?
Is there an option to extend my car rental period after the deadline?
Is the car available in other areas of Dubai?
Can I transfer the right to drive?
How long does it take to rent a car?
How can I get a discount on my rental car?
What is the minimum and maximum period for which I can rent a car?
What is included and what is not included in the rental price?
What are the fines and penalties for exceeding speed limits in Dubai?
The fines range from 200 AED to 8000 AED and vehicle confiscation. Full list of all fines.
| Excess Speed | Fine Amount | Black Points | Vehicle Impoundment Period |
|---|---|---|---|
| Over 20 km/h | 300 AED | — | — |
| Over 30 km/h | 600 AED | — | — |
| Over 40 km/h | 700 AED | — | — |
| Over 50 km/h | 1000 AED | — | — |
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